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Information on the treatment of personal data

The company TRANSPORTS DE BARCELONA, S.A. (hereafter, TB) has a confidentiality policy that applies to data provided by its users which it is committed to protecting. This protection covers everything related to the collection and use of information provided through the website.

In this respect, TB guarantees, under the terms established by Organic Law 15/1999, of 13 December 1999, on the Protection of Personal Data (known as LOPD in Spanish), that it will use users' data confidentially, and that the server in which they are stored and processed is equipped with the necessary security measures to avoid them being accessed by unauthorised third parties.

To this end, TB guarantees that it has adopted the appropriate technical and organisation measures in its premises, systems and files to comply with the provisions of Royal Decree 1720/2007 of 21 December, which approved the regulation implementing Organic Law 15/1999, of 13 December 1999, on the Protection of Personal Data (RLOPD). 

TB may grant authorised public authorities access to personal data and other information in their files when these are requested pursuant to the legal and regulatory requirements applicable in each case. No other surrender or transfer of data to third countries is foreseen.

In compliance with the provisions of the LOPD and the RLOPD, you are advised that the data provided are necessary for managing the request you have made by completing this form and will only be used for that purpose. The contractual relationship generated by your request forms the legal basis of its treatment, and your data will remain on record until the matter requested is resolved.  All this applies except if you specifically consent to receive commercial information.

You may exercise your rights of access, opposition, rectification and cancellation. To do this, contact TMB by sending an email to atencioclient@tmb.cat or by post to TB's registered office: Carrer 60, Número 21-23, Sector A, Polígono Industrial de la Zona Franca, 08040, Barcelona, including the following text as a reference: “Exercici de drets LOPD”.  If you are unable to exercise your rights you can make a claim to the competent controlling authority, APDCAT (Catalan Data Protection Authority).

Advertising policy

The company TRANSPORTS DE BARCELONA, S.A. (hereafter, TB), as explained above, owns your personal data in order to process your request.

Notwithstanding the foregoing, subject to your specific authorisation given through ticking the “advertising policy” check box, your personal data can also be used to contact you by any means, including by internet, with advertising material regarding services offered by companies within the TMB group.

Your consent is the legal basis of this form of data processing and your data will be kept until such time as you specifically communicate your desire to revoke such consent.

You may exercise your rights of access, opposition, rectification and cancellation. To do this, contact TMB by sending an email to atencioclient@tmb.cat or by post to TB's registered office: Carrer 60, Número 21-23, Sector A, Polígono Industrial de la Zona Franca, 08040, Barcelona, including the following text as a reference: “Exercici de drets LOPD”. If you are unable to exercise your rights you can make a claim to the competent controlling authority, APDCAT (Catalan Data Protection Authority).